NCARP Privacy Policy

Effective Date: January 2025
National Contracted Asset Recovery Program (NCARP)

1. Introduction

The National Contracted Asset Recovery Program (“NCARP,” “we,” “our,” or “us”) is committed to safeguarding the privacy, security, and confidentiality of all individuals and entities who visit our website, communicate with us, or engage our services.
This Privacy Policy explains how we collect, use, disclose, protect, and retain your personal information.

By accessing our website or submitting information to NCARP, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

Name, address, email, and phone number
Identification documents provided voluntarily
Case-related documents or evidence
Information submitted through forms or upload portals
Communications sent to NCARP (email, forms, calls, etc.)

B. Information Automatically Collected

IP address and device identifiers
Browser type and operating system
Pages viewed, time spent, and site navigation activity
Cookies or tracking technologies (see Section 9)

C. Case Referral Information

In certain cases, NCARP may receive referral or claimant information from:

State or national unclaimed property organizations
Financial regulatory agencies
Law enforcement or investigative authorities
International asset custodians
Compliance or restitution databases

This information is used solely to contact you in relation to an asset that may belong to you.

3. How We Use Your Information

NCARP uses personal information for the following purposes:

To verify your identity
To authenticate claimant eligibility
To disclose information related to an identified asset
To prepare legal, administrative, or compliance filings
To process asset recovery, reassignment, or restitution
To communicate with agencies and custodians on your behalf
To improve website performance and user experience
To maintain accurate records and meet regulatory obligations

We never sell your personal information or share it for advertising purposes.

4. Lawful Basis for Processing

Depending on your jurisdiction, NCARP processes personal data based on:

Your explicit consent
Contractual necessity
Regulatory obligations
Legitimate interests in preventing fraud, verifying claims, and completing recovery procedures

5. How We Share Your Information

NCARP may share information only when necessary to perform recovery services, including:

Government agencies
Financial authorities
Custodians holding seized or frozen assets
International regulatory bodies
Legal or compliance partners
Third-party verification services

We do not share information with any unrelated parties, marketers, or advertisers.

All third-party entities are required to maintain confidentiality and comply with applicable data protection laws.

6. International Transfers

Because NCARP handles global asset recovery, your information may be transferred across borders to agencies or institutions in other countries.
All transfers comply with international data protection standards and are made only when required for your recovery process.

7. Data Security

We use a combination of technical, administrative, and organizational measures to protect your data, including:

Encrypted communication channels
Secure document upload portals
Data access limitations
Multi-step verification requirements
Regular system monitoring and audits

While no system is entirely immune to risks, NCARP takes all reasonable steps to protect your information.

8. Data Retention

NCARP retains personal information only for as long as necessary to:

Complete your asset recovery process
Meet regulatory, tax, or legal requirements
Maintain accurate records for auditing purposes

When data is no longer required, it is securely deleted or anonymized.

9. Cookies & Tracking Technologies

Our website may use cookies to improve functionality, security, and user experience. Cookies may help:

Understand how visitors use the site
Improve content and navigation
Maintain secure sessions

You may disable cookies through your browser settings, but certain features may not function properly.

10. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request copies of submitted documents
Withdraw consent (where applicable)

To exercise any rights, contact us at: rights@ncarp.com

11. Children’s Privacy

NCARP does not knowingly collect information from individuals under the age of 18.
If you believe a minor has provided information to us, please contact our compliance team immediately.

12. Third-Party Links

The NCARP website may contain links to third-party sites for case verification, tax forms, or compliance resources.
NCARP is not responsible for the privacy practices or content of external websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
The “Effective Date” above will reflect the most recent version.
Continued use of the website after updates constitutes agreement with the revised terms.

14. Contact Information

For questions about this Privacy Policy or privacy practices, contact:
NCARP – Privacy & Compliance Division)
Address: 1111 Lincoln Road, Suite 400, Miami Beach, FL 33139