Terms of Service

NCARP Terms of Service

 

Effective Date: January 2025
National Contracted Asset Recovery Program (NCARP)
www.ncarp.com

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website operated by the National Contracted Asset Recovery Program (“NCARP,” “we,” “our,” or “us”), as well as all services, communications, contractual agreements, disclosures, and resources provided by NCARP.
By accessing our website, communicating with NCARP, or entering into a service agreement, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
If you do not agree, you must discontinue use of this website and refrain from submitting information.

2. Nature of Services

NCARP provides investigative, administrative, and claimant-support services related to:
  • Identification of lost, seized, frozen, abandoned, or unclaimed assets
  • Verification of claimant eligibility
  • Preparation of compliance, legal, and reassignment documentation
  • Assistance in asset recovery, reassignment, and release
  • Support for individuals referred to us by governmental or regulatory bodies including NAUPA, international custodians, or financial authorities
  • Communication with agencies or institutions holding assets
NCARP is not a law firm, financial institution, escrow agent, brokerage firm, or government agency.
We act as a contracted investigative and administrative service provider.

3. Eligibility & Verification Requirements

To use NCARP’s services, you must: Be at least 18 years of age Have the legal capacity to enter into a binding agreement Submit accurate and truthful information Complete any required identity verification steps Provide any documentation necessary for recovery or reassignment of an asset
NCARP reserves the right to decline service if information is incomplete, fraudulent, or unverifiable.

4. No Guarantee of Recovery

NCARP conducts thorough investigations prior to contacting any claimant; however:
  • The release of any asset is ultimately determined by the agency, custodian, regulatory body, or court that controls the asset.
  • NCARP cannot guarantee approval, release, timing, or final outcomes.
  • NCARP’s role is administrative and investigative—not determinative.
You acknowledge that delays or denials may occur based on factors outside NCARP’s control.

5. Service Fees & Payment Terms

Most NCARP services require:
  • A fee disclosed upfront in the Fee & Service Disclosure Statement
  • A contractual agreement outlining expected timelines, procedures, responsibilities, and costs
  • Payment prior to filing, submission, or reassignment processes when required

Why Pre-Payment May Be Required

Certain agencies—especially in cases involving international assets, seized funds, or compliance filings—require NCARP to initiate account setup, compliance processing, and submission procedures before release can occur.
This includes certification, translation, international tax filings, registry fees, or administrative costs.
You acknowledge that:
  • NCARP is contacting you because your file was forwarded or referred by an agency (e.g., NAUPA or other regulatory body).
  • Fees are for administrative processing, not asset purchase, investment, or legal representation.
  • Fees are non-refundable once processing begins, except where required by applicable law.
All fees will be disclosed in writing before any contractual commitment.

6. Contractual Agreements

Before NCARP begins any recovery process, you will receive:
  • An official Disclosure Statement
  • A Business Proposal outlining the recovery process
  • A Fee & Service Disclosure
  • The NCARP Contractual Agreement
Your signature is required before NCARP engages in any filing, correspondence, or reassignment work.
Electronic signatures are legally binding and accepted.

7. Use of the Website

You agree not to:
  • Use the site for unlawful purposes
  • Attempt to gain unauthorized access to NCARP systems
  • Upload malicious files, viruses, or harmful software
  • Misrepresent your identity or submit fraudulent information
  • Interfere with site operations or security features
NCARP may suspend access for any violation.

8. Confidentiality & Data Usage

NCARP maintains strict confidentiality of all claimant information.
By using our website or submitting information, you consent to NCARP’s:
  • Collection
  • Verification
  • Processing
  • Storage
  • Transfer (including international transfers when necessary)
of your data solely for asset recovery, compliance, and administrative purposes.
NCARP does not sell or share your information for marketing or unrelated purposes.
Our full privacy practices are described in the NCARP Privacy Policy, which forms part of these Terms.

9. International Clients

NCARP works with claimants globally.
By using our services, you acknowledge that:
  • Your data may be transferred outside your country of residence
  • International tax, regulatory, or compliance requirements may apply
  • Additional documentation may be required to validate asset ownership
NCARP complies with applicable international data protection laws.

10. Communications & Notifications

By contacting NCARP or submitting your information:
  • You authorize NCARP to communicate with you via email, phone, SMS, or secure portal
  • You agree to receive essential notifications related to your case
  • You may withdraw consent where legally permitted
NCARP will never send promotional or marketing content without consent.

11. Limitation of Liability

To the fullest extent permitted by law, NCARP is not liable for:
  • Delays caused by third-party agencies or custodians
  • Denied claims resulting from regulatory decisions
  • Losses related to fraud initially committed by external actors
  • Errors in documentation submitted by you
  • Events outside our control (government delays, international restrictions, compliance backlogs, etc.)
NCARP’s maximum liability is limited to the amount you paid to NCARP for services.

12. Indemnification

You agree to indemnify and hold harmless NCARP and its personnel from claims, damages, or losses arising from:
  • Misrepresentation
  • Fraudulent submissions
  • Failure to provide required documents
  • Violation of these Terms
 

13. Termination of Service

NCARP may terminate or suspend service if:
  • Information cannot be verified
  • Fraud or identity misuse is suspected
  • You violate the Terms
  • Required documents are not provided
  • A governing agency determines that you are not the qualified claimant
You may terminate services at any time, understanding that completed fees are non-refundable.

14. Intellectual Property

All NCARP materials—including logos, graphics, documents, disclosures, content, and website materials—are the intellectual property of NCARP and may not be copied, reproduced, or redistributed without written permission.

15. Governing Law

These Terms are governed by the laws of:
The State of Florida, United States of America.
Any disputes shall be resolved through:
  • Negotiation
  • If necessary, binding arbitration in Miami-Dade County, Florida
 

16. Updates to the Terms

NCARP may modify these Terms at any time.
Updated Terms will be posted with a new effective date.
Continued use of the website constitutes acceptance of revised Terms.

17. Contact Information

For questions regarding these Terms:
NCARP – Compliance & Administrative Division
1111 Lincoln Road, Suite 400
Miami Beach, FL 33139
Email: compliance@ncarpofficial.com